24/7 EmergencyExotic animal emergency? Call +44 20 7435 8822 — you will speak directly to a specialist vet, day or night.
Our Expertise
Every member of our clinical team holds a specialist diploma in exotic and small animal medicine. Your pet will never be seen by someone who learned on the job.
Bearded dragons, leopard geckos, blue-tongued skinks, corn snakes, royal pythons, chameleons, tortoises
Parrots, cockatoos, macaws, African greys, cockatiels, conures, raptors (by appointment)
All breeds, including dwarf, lop, and Angora rabbits. Dental, GI, and dermatology specialists on site
Guinea pigs, chinchillas, ferrets, hedgehogs, degus, sugar gliders, rats, gerbils, hamsters
Tree frogs, dart frogs, fire-bellied toads, axolotls, and other aquatic/semi-aquatic species
Out-of-hours exotic emergency triage and critical care — staffed by exotic specialists, not generalists
Compassionate, expert care for every member of your family
Principal Veterinarian — Reptiles & Amphibians
Next available: Today, 15:00
Exotic Avian Specialist
Next available: Tomorrow, 09:30
Small Mammal & Rabbit Specialist
Next available: Wednesday, 11:00
Emergency & Critical Care
Next available: On call 24/7
Comprehensive care at unbeatable value — keep your pet happy and healthy year-round
Create a health profile so we can provide the best possible care
“Dr. Watanabe diagnosed a respiratory infection in our bearded dragon that two other vets had missed entirely. His knowledge of reptile physiology is extraordinary. Archie is fully recovered and thriving. Creature Comforts is the only practice we trust.”
See why businesses switch from fragmented software to one AI platform.
| Feature | SCALA PetOS — Exotic | Traditional Tools |
|---|---|---|
| Booking & Availability | Real-time AI booking, 24/7 via WhatsApp & web | Phone calls, manual diary, missed enquiries |
| Customer Communication | SARA AI responds instantly in any language | Staff answers during business hours only |
| CRM & Follow-ups | Automatic reminders, loyalty tracking, win-back flows | Spreadsheets or no CRM at all |
| Analytics & Reporting | Live dashboard: revenue, occupancy, conversion rate | End-of-month manual reports, always lagging |
| Setup & Running Cost | From €97/month, live same day, no IT needed | €500-2,000/month across 5+ fragmented tools |
Proven results
Businesses using SCALA save 23+ hours/week on average
23+
hours saved per week
3×
faster customer response
40%
average booking increase