EverythingYour PetNeeds 🐾
Food, accessories, grooming, and expert advice for dogs, cats, fish, birds, small pets, and reptiles. All under one roof in Wimbledon.
Browse by Pet
Shop for Your Pet
Dogs
1,200+ products
Cats
850+ products
Fish & Aquatics
600+ products
Small Pets
400+ products
Birds
250+ products
Reptiles
180+ products
Staff Picks
Featured Products
Best Seller🐶2kg
Orijen Original Dog Food
New In🐱12 × 85g
Royal Canin Kitten Mousse
🐶Medium
KONG Classic Dog Toy
Sale🐠Complete Kit
Aqua One Fish Tank 64L
🐹1.5kg
Burgess Excel Rabbit Food
🦜1kg
Kaytee Bird Seed Mix
🦎T8 Tube
Reptile UV-B Bulb 100W
Staff Pick🐶400g
Wainwright's Grain-Free
In-Store Services
More Than a Shop
Dog Grooming
from £35
Bath, brush, blow-dry, trim, and nail clip. All breeds welcome. Puppy's first groom at 20% off.
Puppy Training
£85 / course
8-week group classes covering basic commands, lead manners, and socialisation. Limited spaces.
Nutrition Advice
Free
One-to-one with our qualified nutrition adviser. Raw feeding, allergies, weight management.
Pet Insurance
from £8/mo
We partner with Petplan and Animal Friends. Get quotes and cover in-store, same day.
Paws Loyalty Programme
Rewards for Every Purchase
Earn points every time you shop. Redeem for discounts, free treats, and exclusive perks. Because your loyalty deserves a reward — and so does your pet.
Reviews
Happy Pets,
Happy Owners 🐾
What Our Guests Say
“Best pet shop in London! They stock my cat's specialist kidney diet that no other shop carries, and the staff actually know what they're talking about. Rocky has never been healthier.”
FAQ
Questions? We've Got Answers!
How does SCALA PetShopOS compare to traditional tools?
See why businesses switch from fragmented software to one AI platform.
| Feature | SCALA PetShopOS | Traditional Tools |
|---|---|---|
| Booking & Availability | Real-time AI booking, 24/7 via WhatsApp & web | Phone calls, manual diary, missed enquiries |
| Customer Communication | SARA AI responds instantly in any language | Staff answers during business hours only |
| CRM & Follow-ups | Automatic reminders, loyalty tracking, win-back flows | Spreadsheets or no CRM at all |
| Analytics & Reporting | Live dashboard: revenue, occupancy, conversion rate | End-of-month manual reports, always lagging |
| Setup & Running Cost | From €97/month, live same day, no IT needed | €500-2,000/month across 5+ fragmented tools |
Frequently Asked Questions
Visit Us
Come In &
Meet the Team 🐾
We love meeting pets! Bring your dog, pop in with questions, or book a grooming session. Our friendly team is always happy to help.
Address
45 High Street, Wimbledon, London SW19 5AU
Phone
+44 20 8765 4321
hello@pawsandclaws.com
Opening Hours
Mon–Sat 09:00–18:00 · Sun 10:00–16:00
Book Now
Proven results
Businesses using SCALA save 23+ hours/week on average
23+
hours saved per week
3×
faster customer response
40%
average booking increase