ProtectYourProperty.
BPCA-certified technicians. Same-day emergency response. Residential, commercial, and contract pest control across the West Midlands.
Coverage Area
Birmingham · Coventry · Wolverhampton
Solihull · Dudley · Walsall
Identification Guide
Pests We Treat
Rodents
Signs
Droppings, gnaw marks, scratching at night, nests in loft/under floors.
Treatment
Bait stations, traceability tracking, proofing, follow-up visits.
Insects
Signs
Cockroach casings, ant trails, flea bites, silverfish in bathrooms.
Treatment
Targeted insecticide, residual spray, monitoring traps.
Birds
Signs
Roosting/nesting on ledges, accumulation of guano, noise and mess.
Treatment
Spikes, netting, wire systems. All methods humane and legal.
Wasps
Signs
Nest visible (under eaves, in loft, in ground). High wasp activity.
Treatment
Professional nest treatment. Same-day service in most cases.
Bed Bugs
Signs
Itchy bites in clusters, blood spots on sheets, musty sweetish smell.
Treatment
Heat treatment or chemical treatment over 2–3 visits. 100% effective.
Wildlife
Signs
Foxes, squirrels, moles, rabbits — damage to garden or structure.
Treatment
Humane trapping and relocation per CRoW Act regulations.
Residential
Discreet, unmarked vans. Safe treatments for families with children and pets. Same-day service. Written guarantee on every job.
- ✓Houses & Flats
- ✓Student Accommodation
- ✓HMOs & Landlord Properties
- ✓Care Homes
- ✓Schools
Commercial
Full compliance documentation. Risk assessments, chemical usage records, and COSHH sheets. Scheduled contracts for peace of mind.
- ✓Restaurants & Cafes
- ✓Food Manufacturing
- ✓Hotels & Hospitality
- ✓Offices & Warehouses
- ✓Retail Premises
How It Works
Emergency Process
Call
Call or WhatsApp — same-day emergency appointments available 24/7, 365 days a year.
Inspect
Our certified technician inspects your property, identifies the pest, and assesses the extent.
Treat
Targeted treatment using the safest approved methods. Safe for children and pets where specified.
Prevent
Proofing advice, monitoring visits, and ongoing contract support to stop recurrence.
Accreditations
Certifications
BPCA Member
British Pest Control Association — the industry's primary professional body. Rigorous standards, regular auditing.
RSPH Level 2
All technicians hold Royal Society for Public Health pest control qualification.
BASIS PROMPT
Continuing professional development. Our knowledge is always up to date.
Safe Contractor
Approved for commercial and public sector contracts across the UK.
Ongoing Protection
Service Plans
One-Off Treatment
Single pest problem, one or two treatments as required. Certificate provided.
- ✓Same-day availability
- ✓Treatment guarantee
- ✓Follow-up call
- ✓Written report
Annual Contract
Unlimited call-outs for covered pests. Priority scheduling. Ideal for landlords and businesses.
- ✓Unlimited call-outs
- ✓Quarterly inspections
- ✓Proofing advice
- ✓Priority response
- ✓Compliance certificates
- ✓Dedicated technician
Customer Feedback
Reviews
What Our Guests Say
“Called at 11pm about a wasp nest in the garage ceiling. Technician arrived by 9am — 48 hours later there was no trace. Professional, efficient, and reasonably priced.”
Questions
FAQ
How does SCALA PestOS compare to traditional tools?
See why businesses switch from fragmented software to one AI platform.
| Feature | SCALA PestOS | Traditional Tools |
|---|---|---|
| Booking & Availability | Real-time AI booking, 24/7 via WhatsApp & web | Phone calls, manual diary, missed enquiries |
| Customer Communication | SARA AI responds instantly in any language | Staff answers during business hours only |
| CRM & Follow-ups | Automatic reminders, loyalty tracking, win-back flows | Spreadsheets or no CRM at all |
| Analytics & Reporting | Live dashboard: revenue, occupancy, conversion rate | End-of-month manual reports, always lagging |
| Setup & Running Cost | From €97/month, live same day, no IT needed | €500-2,000/month across 5+ fragmented tools |
Frequently Asked Questions
Get Help Now
Emergency
Contact
Call, WhatsApp, or book online. For emergencies — always call first.
Emergency Line
+44 800 456 7890 — 24/7, 365 days
Response Time
2–4 hours for emergencies. Same-day standard.
Coverage
Birmingham, Coventry, Wolverhampton, Solihull & surrounds.
Pricing
One-off from £120. No surprise fees. Fixed quotes only.
Book Now
Proven results
Businesses using SCALA save 23+ hours/week on average
23+
hours saved per week
3×
faster customer response
40%
average booking increase