Technology ThatWorks For You
Managed IT services, cybersecurity, and cloud infrastructure for growing businesses. We handle technology so you can focus on what you do best.
// Services
What We Deliver
Managed IT
£50/user/moProactive monitoring, patch management, helpdesk support, and device management. One flat monthly fee per user.
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Cybersecurity
From £200/moEndpoint protection, EDR, email filtering, penetration testing, and security awareness training.
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Cloud Migration
Project-basedMigrate from on-premises to Microsoft 365, Azure, or AWS. Zero-downtime migration with full data integrity verification.
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VoIP & Comms
£8/user/moMicrosoft Teams Phone, cloud PBX, number porting, and video conferencing infrastructure.
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Hardware & Procurement
Cost+15%Laptops, servers, networking gear sourced and pre-configured. Asset tracking and lifecycle management included.
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IT Strategy
£150/hrCTO-as-a-service for SMEs. Technology roadmap, vendor selection, digital transformation planning.
Learn More// SLA Tiers
Choose Your Level of Cover
// Case Studies
Results We’ve Delivered
Migrated from ageing SBS 2011 to Microsoft 365 + Azure Files. Zero data loss. 40% reduction in IT cost.
Deployed layered EDR, email sandboxing, and MFA across 3 sites. Zero security incidents in 12 months post-deployment.
Replaced ad-hoc IT support with fully managed service. Staff no longer lose time to IT issues.
Technology Partners
IT Issue Right Now?
Our Gold clients get a 1-hour response guarantee — day or night, weekend or bank holiday.
Call 0800 123 4567// Free IT Audit
Get a Free
IT Health Check
Book a 30-minute discovery call. We’ll review your current setup, identify risks, and give you honest recommendations — no obligation.
Phone
+44 800 123 4567 (free)
Emergency
24/7 for Gold SLA clients
Office
5 Tech Quarter, Manchester M1 2AB
Response SLA
Bronze 8h · Silver 4h · Gold 1h
Book Now
// Client Feedback
What Our Clients Say
What Our Guests Say
“The migration was flawless. Not a single email lost, not an hour of downtime. The NexGen team managed complexity that terrified our previous IT company.”
// FAQ
Common Questions
How does SCALA ITServOS compare to traditional tools?
See why businesses switch from fragmented software to one AI platform.
| Feature | SCALA ITServOS | Traditional Tools |
|---|---|---|
| Booking & Availability | Real-time AI booking, 24/7 via WhatsApp & web | Phone calls, manual diary, missed enquiries |
| Customer Communication | SARA AI responds instantly in any language | Staff answers during business hours only |
| CRM & Follow-ups | Automatic reminders, loyalty tracking, win-back flows | Spreadsheets or no CRM at all |
| Analytics & Reporting | Live dashboard: revenue, occupancy, conversion rate | End-of-month manual reports, always lagging |
| Setup & Running Cost | From €97/month, live same day, no IT needed | €500-2,000/month across 5+ fragmented tools |
Frequently Asked Questions
Proven results
Businesses using SCALA save 23+ hours/week on average
23+
hours saved per week
3×
faster customer response
40%
average booking increase