Independent Brokers · Since 1974
Independent advice. Whole-of-market access. Local office, real people. We compare 40+ insurers so you don’t have to.
What We Cover
Buildings & contents cover. New-for-old replacement, accidental damage, and legal expenses included.
Get a QuoteComprehensive, third party, fire & theft. Optional breakdown cover and courtesy car included.
Get a QuotePublic liability, employers' liability, professional indemnity, and commercial property in one policy.
Get a QuoteLevel term, decreasing term, and whole-of-life policies. Critical illness cover available as add-on.
Get a QuoteSingle trip, multi-trip annual, and backpacker policies. Medical, cancellation, and gadget cover.
Get a QuoteLifetime and time-limited vet fee cover for dogs and cats. Dental, third party liability included.
Get a QuoteWe are not tied to any insurer. We search the whole market to find the right cover at the right price for you.
Dedicated claims handlers answer within 2 hours. 98% of claims settled within 5 working days.
Real people, local knowledge. Pop in to our Bristol office or call us — no automated phone trees.
Simple & Fast
Phone, WhatsApp, or online form — 24/7 for emergencies.
Assigned a dedicated claims handler within 2 hours.
Our assessor reviews documents and arranges any inspection needed.
Most claims settled within 5 working days. BACS or cheque.
We Access These Insurers & More
Free, no-obligation quote in 15 minutes. We compare 40+ insurers.
Get My Free QuoteBook a Consultation
Speak to one of our advisers for a no-obligation review. We’ll compare the market and explain your options in plain English.
Office Hours
Mon–Fri 09:00–17:30 | Sat 09:00–13:00
24/7 Claims
Emergency claims line always open
Phone
+44 1234 567 890
Address
12 Market Square, Bristol BS1 1EQ
Client Stories
“Had a burst pipe and called Meridian at 11pm. Claims handler called back in 20 minutes. New kitchen fitted within the week. Unbelievable service.”
Common Questions
See why businesses switch from fragmented software to one AI platform.
| Feature | SCALA InsuranceOS | Traditional Tools |
|---|---|---|
| Booking & Availability | Real-time AI booking, 24/7 via WhatsApp & web | Phone calls, manual diary, missed enquiries |
| Customer Communication | SARA AI responds instantly in any language | Staff answers during business hours only |
| CRM & Follow-ups | Automatic reminders, loyalty tracking, win-back flows | Spreadsheets or no CRM at all |
| Analytics & Reporting | Live dashboard: revenue, occupancy, conversion rate | End-of-month manual reports, always lagging |
| Setup & Running Cost | From €97/month, live same day, no IT needed | €500-2,000/month across 5+ fragmented tools |
Proven results
Businesses using SCALA save 23+ hours/week on average
23+
hours saved per week
3×
faster customer response
40%
average booking increase